Williams Warranty Information
Williams Warranty Safety Hand tools are generally designed to perform one function do not use them improperly. Screwdrivers are not chisels, adjustables are not hammers and pliers are not intended to replace wrenches. Each of our product groups contains specific safety tips for proper tool usage. Additionally, wear appropriate clothing for the job, and always wear safety glasses. A special note on safety and use of hand sockets (chrome finish) with power drive (impact) equipment is a misuse of the tool and can result in serious injury.
Trademarks The following are trademarks of either Snap-on Technologies, Inc. or Williams in the United States, and some are registered in other countries. All other Williams trademarks, service marks, domain names, logos, and company names referred to in this catalog are either trademarks, registered trademarks, service marks, domain names, logos, company names of or are otherwise the property of Snap-on Technologies, Inc. or its affiliates. In countries where any of the Snap-on trademarks, service marks, domain names, logos and company names are not registered, Snap-on Technologies, Inc. claims other rights associated with unregistered trademarks, service marks, domain names, logos, and company names. Other product or company names referred to in this catalog may be trademarks of their respective owners. Williams® CDI Torque Products® Bahco ® SUPERTORQUE® Wms.® SUPER-WMS® SUPERECTOR® PALMSTER® SUPERADJUSTABLE® SUPERBLACK® PHILLIPS® SUPERCOMBO® TORX® SUPERSOCKET® POZIDRIV® SUPERRATCHET® ROBERTSON® SUPERRENCH®
Limited Warranty: Williams warrants that its products shall be free from defects in workmanship and materials for the usable life of the product. This warranty is limited to products purchased from authorized Williams distributors. Snap-on Industrial Brands, at its sole option, will repair, replace or grant a credit for product that does not comply with this warranty. The product must be returned to the Williams distributor from whom the product was purchased for warranty service. If the distributor is unavailable, the product should be returned to Williams, 6969 Jamesson Rd, Midland, GA 31820, freight prepaid. Include a contact name, phone number and a return address; please do not supply a post office box. Williams, does not provide any warranty for: 1) consumable products, 2) products subjected to abnormal use, 3) normal wear and tear of products. consumable products are goods reasonably expected to be used up or damaged during use. Abnormal use includes misuse, modification, neglect or lack of maintenance.
Toolbox Warranties: All toolboxes sold under the Williams brand will be warranted for a period of one (1) year from the date of purchase against defects in materials and workmanship. Any part(s) which are determined by Williams to be defective in material or workmanship, will be, at Williams discretion, repaired, replaced, or granted a credit. Any toolboxes that are to be returned, must be done through Snap-on Industrial Brands current Return Goods Policy, be sent back freight prepaid, and accompanied with a dated copy of the purchase order.
Ratchets: Warrantable ratchets purchased new will be replaced with new ratchets. All broken ratchets must be returned to Williams, 6969 Jamesson Rd, Midland, GA 31820 with a Returned Goods Authorization number (RGA #), freight pre-paid, in order to receive credit. Field destroyed ratchets will not be eligible for credit. TO THE EXTENT ALLOWED BY APPLICABLE LAW, THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, Williams AND ITS AFFILIATED COMPANIES SHALL NOT BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL COSTS OR DAMAGES INCURRED BY THE PURCHASER OR OTHERS. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or country. Williams, Warranty Information Center 6969 Jamesson Road Midland, GA 31820 Williams is a division of IDSC Holdings, LLC